PRICE LIST

The price list applies to customers of Forus Security AS and Forus Haldus OÜ 

Full technical surveillance service

Private customer  (Price incl. VAT)
1 month from 28 €   

Business customer  (Price excl. VAT)
The price depends on the object 

Notes
The final price depends on the object. The car patrol call fee is included in the price of the service.* 





Combined technical surveillance service 

Private customer  (Price incl. VAT)
1 month from 22 €   

Business customer  (Price excl. VAT)
The price depends on the object 

Notes
The final price depends on the object. The car patrol call fee is included in the price of the service.* 





Technical surveillance information service 

Private customer  (Price excl. VAT)
1 month 14,00 € 

Business customer (Price excl. VAT)
The price depends on the object

Notes
The final price depends on the object. The car patrol call fee is included in the price of the service.* 




Forus smoke control service starter kit 

Private customer (Price excl. VAT)   
1 month 11,90 €

Business customer  (Price excl. VAT)
The service is not available

Notes
Alarm information is transmitted to the owner and, if necessary, the Forum patrol crew will arrive on the site. Patrol crew calls are paid separately according to the valid price list. 




Forus home security service starter kit 

Private customer (Price excl. VAT)  
1 month 21,90  €

Business customer  (Price excl. VAT)
The service is not available

Notes
Alarm information is transmitted to the owner and Forus automatically and, if necessary, the Forus patrol crew will arrive on the site. Patrol crew calls are paid separately according to the valid price list. 




Car patrol call 

Private customer  (Price incl. VAT)
Once 25,00 €

Business customer  (Price excl. VAT)
Once 25,00 €





* In case of a false alarm (alarm caused by customer negligence, equipment failure, animals, humidity, dust, temperature changes, unobstructed entrances, windows or other openings or other reasons caused by the customer) and repeated calls (the cause of the alarm has not been repeatedly identified and/or the customer has not ordered a technician to fix the equipment and/or the customer's contact person has repeatedly failed to visit the guarded object to find out the cause of the alarm) will be charged. 

Video surveillance service

Private customer  (Price incl. VAT)
The price depends on the object and the device

Business customer  (Price excl. VAT)
The price depends on the object and the device

Notes
Video surveillance service in case of alarms, video patrol service, remote control of security system, remote control of gate, door or other devices





* The services require a video recorder or server supported by the Forus Security Control Center. 

Restructuring of the contract 

Private customer  (Price incl. VAT)
Once 15,00 €

Business customer   (+km)
Once 15,00 €





Rental of an alarm device 

Private customer  (Price incl. VAT)
1 month 5,20 €

Business customer  (Price excl. VAT)
1 month 5,20 €

Notes
The purchase price of the alarm device is 220 euros (plus VAT). 




Temporary manned guard of a technical surveillance object 

Private customer  (Price incl. VAT)
1 hour 28,00 €

Business customer   (+km)
1 hour 25,00 €

Notes
The price is calculated in full hours. 





Security control service 

Private customer  (Price incl. VAT)
1 month 7,50 €

Business customer  (Price excl. VAT)
1 month 7,50 €





Extract of signals or car patrol calls report 

Private customer  (Price incl. VAT)
Once 5,00 

Business customer  (Price excl. VAT)
Once 5,00 

Notes
An extract of signals can be obtained for up to 6 months from the date of placing the respective order. The signal extract can be sent by regular mail or e-mail. Free in self-service. 





Suspension of a technical surveillance contract 

Private customer  (Price incl. VAT)
1 month 5,00 

Business customer (Price excl. VAT)
1 month 5,00 

Notes
The service is suspended from the 1st day of the month following the moment the customer contacts us. For the first three months when the contract is suspended, no fee will be charged for the suspension of the contract. The price indicated in the price list is valid from the 4th month of suspension. The contract can be suspended for up to 12 consecutive months. 





Full patrol service * 

Private customer   (Price incl. VAT)
The price depends on the type of equipment

Business customer   (Price excl. VAT)
The price depends on the type of equipment

Notes
The car patrol will carry out an external inspection of the guarded object at an agreed time or period and/or on a fixed route or upon receipt of a telephone call and/or SMS from the subscriber with a respective request. NFC chip fee is added







Key storage 

Private customer  (Price incl. VAT)
1 month 3,50  €

Business customer  (Price excl. VAT)
1 month 3,50 €





Preparation of a patrol departure report or a technician's challenge report on a paper 

Private customer  (Price incl. VAT)
Once 5,00 €

Business customer  (Price excl. VAT)
Once 5,00 €

Notes
Departure reports of Forus Security patrols are usually prepared electronically and sent to the customer's e-mail address. At the customer's request, a paper report is prepared, which is payable and for which a one-time service fee is added to the next invoice. 



Changing contact details

Private customer  (Price incl. VAT)
Once 5,00  €

Business customer    (Price excl. VAT)
Once 5,00 €

Notes
Free in self-service

Technician on call service * 

Private customer (Price incl. VAT)
1 hour 60,00  €

Business customer  (Price excl. VAT)
1 hour 65,00 €

Notes
A call will be still charged if the technician has arrived at the site, but due to the customer it is not possible for the technician to perform work on the site. The call will be not charged if the customer cancels the call at least 1 hour before the agreed time of arrival of the technician. 





Additional working hours of the technician *  

Private customer (Price incl. VAT)
Once 50,00 €

Business customer  (Price excl. VAT)
Once 55,00 €

Notes
The price is payable for each working hour following the first hour. Records are kept every 0.5 hours.     




Scheduled maintenance under a maintenance contract * 

Private customer  (Price incl. VAT)
The price depends on the type of equipment, quantity and maintenance interval 

Business customer  (Price excl. VAT)
The price depends on the type of equipment, quantity and maintenance interval 





Technical engineer on call service* 

Private customer  (Price incl. VAT)
1 hour 90,00  €

Business customer  (Price excl. VAT)
1 hour 75,00 €

Notes
Documentation of security solutions, preparation of as-built drawings, preparation of extracts from security systems. Analysis and preparation of security systems integration solutions. 





Security solutions audit, concept development and technical advice * 

Private customer (Price incl. VAT)
The price depends on the object 

Business customer (Price excl. VAT)
The price depends on the object 

Notes
The final price depends on the specialist's working hours and the content of the work. 





Transport to the object 

Private customer  (Price incl. VAT)
1 km 0,50 

Business customer  (Price excl. VAT)
1 km 0,50 

Notes
Will be added to the price of a call and technician's working hours, if the object is located more than 20 km from the nearest office. The price includes transport to the object up to 20 km from the Forus Security AS office. In case of a technical specialist call, the price includes transport to the object up to 20 km from the Tallinn or Tartu office. In other cases, the round trip time will be added to the working hours. 





* Prices include the transport of a technician / specialist from the Forus Security AS office to the object at a distance of up to 20 km and up to 1 hour of working time. Each subsequent working hour is calculated by 0.5 hours. The indicated prices apply on working days between 9am and 5pm, for services provided outside this time period, the price indicated in the price list will be multiplied by a coefficient of 1.5. Prices do not include the cost of devices, materials and special equipment. In the case of urgent work (out of turn), the price indicated in the price list will be multiplied by a coefficient of 3.0. 


Hourly rate of a technical maintenance specialist

Call-out and first working hour of a specialist with transport

Mon–Fri from 8:00–17:00 €50 (+VAT)

Sat–Sun from 8:00–17:00 €60 (+VAT)

Mon–Sun from 17:00–8:00 €60 (+VAT)





Hourly rate of a technical maintenance specialist from the second working hour

Handyman

Mon–Fri from 8:00–17:00 €35 (+VAT)

Sat–Sun from 8:00–17:00 €45 (+VAT)

Mon–Sun from 17:00–8:00 €45 (+VAT)





Ventilation works

Mon–Fri from 8:00–17:00 €45 (+VAT)

Sat–Sun from 8:00–17:00 €55 (+VAT)

Mon–Sun from 17:00–8:00 €55 (+VAT)

 


Work on heating systems

Mon–Fri from 8:00–17:00 €45 (+VAT)

Sat–Sun from 8:00–17:00 €55 (+VAT)

Mon–Sun from 17:00–8:00 €55 (+VAT)

 


Electrical work

Mon–Fri from 8:00–17:00 €45 (+VAT)

Sat–Sun from 8:00–17:00 €55 (+VAT)

Mon–Sun from 17:00–8:00 €55 (+VAT)




Work on fire extinguishing systems

Mon–Fri from 8:00–17:00 €45 (+VAT)

Sat–Sun from 8:00–17:00 €55 (+VAT)

Mon–Sun from 17:00–8:00 €55 (+VAT)





Refigeration and gas technician work

Mon–Fri from 8:00–17:00 €50 (+VAT)

Sat–Sun from 8:00–17:00 €75 (+VAT)

Mon–Sun from 17:00–8:00 €75 (+VAT)





Automation works

Mon–Fri from 8:00–17:00 €55 (+VAT)

Sat–Sun from 8:00–17:00 €75 (+VAT)

Mon–Sun from 17:00–8:00 €75 (+VAT)




Work on automatic fire detection and fire alarm, fire safety automation, smoke extraction, sound, electronic surveillance, alarm, access, or video surveillance systems*

Mon–Fri from 8:00–17:00 €50 (+VAT)

Sat–Sun from 8:00–17:00 €75 (+VAT)

Mon–Sun from 17:00–8:00 €75 (+VAT)

*No call-out fee is added





Technical manager’s service (representing the client in the field of technical maintenance with third parties)

Mon–Fri from 8:00–17:00 €80 (+VAT)

Sat–Sun from 8:00–17:00 €80 (+VAT)

Mon–Sun from 17:00–8:00 €80 (+VAT)





N.B. All technical maintenance work is priced according to the hours spent on performing the work and materials used.

Subscription fee 

Private customer  (Price incl. VAT)
The service is not available

Business customer  (Price excl. VAT)
Once 65,00 €

Notes
The subscription fee includes the setting of alarm transmission equipment per one alarm transmission device, provided that the installation of the alarm transmission device is performed at the ATS central unit (Alarm 112 service in case of cancellation service at the ATS alarm cancellation point) (max. 3 m). The subscription fee does not include cable work and equipment used for the installation of alarm transmission equipment. 





Alarm 112 service 

Private customer  (Price incl. VAT)
The service is not available

Business customer  (Price excl. VAT)
1 month 30,00 €




Alarm 112 service with cancellation service 

Private customer  (Price incl. VAT)
The service is not available

Business customer   (+km)
1 month 35,00 €

Notes
In the case of cancellation service, a fixed-term contract is signed with the customer for two years and it is not possible for the customer to purchase the alarm transmission equipment. 





Alarm transmission equipment 

Private customer  (Price incl. VAT)
The service is not available

Business customer  (Price excl. VAT)
1 piece 400,00 €

Notes
It is also possible to rent the alarm transmission equipment - in such case the rental fee is included in the monthly fee for the Alarm 112 service. In case of rental, a fixed-term contract is signed with the customer for two years. 





Scheduled maintenance of alarm transmission equipment 

Private customer  (Price incl. VAT)
The service is not available

Business customer  (Price excl. VAT)
Once  45,00 €

Notes
Scheduled maintenance of the alarm transmission equipment is performed once every 3 years. The scheduled maintenance fee includes the transport of a maintenance technician to the site, and maintenance work. The fee does not include the cost of a battery or other equipment, materials and/or special equipment. N.B. If Forus Security maintains the ATS system on the same site, scheduled maintenance of the alarm transmission equipment is free of charge. 

Preparation of an action plan in case of a fire 

Private customer  (Price incl. VAT)
The service is not available

Business customer  (Price excl. VAT)
The price depends on the object 

Notes
 Inspection of the site and preparation of an action plan and evacuation schemes in case of evacuation and fire. 





Evacuation scheme 

Private customer  (Price incl. VAT)
The service is not available

Business customer  (Price excl. VAT)
The price depends on the object 




Evacuation drill 

Private customer  (Price incl. VAT)
The service is not available

Business customer  (Price excl. VAT)
The price depends on the object 

Notes
The drill/exercise consists of a theoretical and a practical part. In the theoretical part, employees learn about fire safety requirements and management in the company. In the practical part, a simulation of a fire situation is performed together with the practice on how to act. 





Fire safety training 

Private customer  (Price incl. VAT)
The service is not available

Business customer  (Price excl. VAT)
The price depends on the object 

Notes
Various trainings, including fire work training. 





Operational card 

Private customer  (Price incl. VAT)
The service is not available

Business customer  (Price excl. VAT)
The price depends on the object