TECHNICAL SURVEILLANCE

Technical surveillance is a classic of security services. It is also the most common and affordable security service suitable for any type of company. However, this must certainly not be taken lightly. We have set for ourselves very high standards of technical surveillance. We do not ignore or dismiss any alarm. Our patrol service will arrive immediately to the site, be it an intrusion, an emergency call or a fire alarm. 

When guarding larger territories, we use, among other things, devices by the Estonian manufacturer Defendec, with tested reliability and performance. Defendec devices are also used to guard military sites and state borders.




Technical surveillance service  

  • 24/7 connection with the Forus control centre;

  • immediate response and site inspection by the patrol;

  • detection of both fire and panic alarms;

  • identification of the cause and exact location of the alarm in the building;

  • events and activities logging;

  • system usage and information on a smart device or computer;

  • technical support, customer manager support, and security consulting.

TEMPORARY SURVEILLANCE

Forus temporary surveillance is a simple, fast and flexible surveillance solution for monitoring temporary objects. It is a suitable solution for guarding a building, room, heated shelter, construction machine, etc. The security solution can be applied even to a tool case, in which case the parking sensor gives an alarm in response to the movement of the case. Temporary surveillance solution includes technical surveillance, video surveillance and a pass-through solution. Setting up the whole system takes little time, but it works smartly and can be used to guard a wide variety of objects. 

Temporary surveillance is just as effective as classic technical surveillance, but it differs in terms of more flexible applications. As it can be installed quickly, it is well-suited for objects where the part to be guarded changes frequently. We use wireless sensors and the customer can change the object to be monitored, if necessary, for example, move the sensors to another room.

Flexible temporary surveillance is also useful on a large construction site where several companies work at the same time. Different subcontractors, each of whom uses the system to guard their work section, can be connected to the surveillance system.  

  • video surveillance solution;

  • the object is connected to the Forus control centre 24/7;

  • immediate response and site inspection by the patrol;

  • technical support, customer manager, and security consulting.

  • security devices rental.



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CALL CENTRE FACILITIES


We receive different types of alarms and react promptly by sending a professional patrol crew to the site, if necessary. To ensure security, we have included a community-wide Forus Drive rapid response across Estonia.


  • Identification of the exact location of the alarm cause in the building.

  • Fire alarm detection

  • Panic alarm response

  • Identification of the need for medical care

  • Opening and closing control, security violation notification

  • Video reception, real-time image monitoring in case of alarms

  • Video patrol service - real-time video surveillance


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Täisteenus

In the case of full technical surveillance service, when Forus control centre receives alarm information, a message is sent to the patrol crew, who immediately drives to the site.   Upon arrival, the site is inspected.  The alarm is reported to the customer and/or the contact person appointed by the customer, as well as to the police, if necessary.

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In the case of combined service, the customer and the contact persons appointed by the customer are notified when the Forus control centre receives alarm information. If the customer cannot be contacted, the patrol crew will respond. If the customer wants to cancel the alarm, he/she can do so within 3 minutes from the arrival of the alarm by calling the Forus control centre and giving the agreed password. All patrol crew trips are subject to a separate fee according to the price list.

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In the case of information service, an alarm is sent from the site to the Forus control centre and the customer or his/her contact person is notified.


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The Forus control centre responds to any call from a contact person from the guarded object, and the nearest patrol crew is sent to the site to resolve the situation. The monthly service fee is low because no fixed costs are needed to transmit the signals and the customer pays for each call separately.


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REFERENCES