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What kind of benefits does technical surveillance offer?

Efficient deterrent against thieves and vandals

Prominently placed security stickers or labels of Forus indicate that the site is guarded and act as a deterrent against individuals with malicious intent.

Checking the location in case of an alarm

Depending on the service you have selected, we dispatch a patrol unit to check the situation on location in case of an alarm or ask the permission of the contact person of the site before sending a patrol unit.

Minimising potential damage

In case of an actual intrusion, the damage to the sites under technical surveillance is smaller because the alarm and the arrival of a patrol unit shorten the period when a criminal can act undisturbed on the premises.

Peace of mind that help will come in case of an emergency

A panic button can be installed for the protection of employees on sites or buildings with a higher level of risk, which can be used for summoning a patrol unit of Forus in case of an emergency.

Efficient deterrent against thieves and vandals

Prominently placed security stickers or labels of Forus indicate that the site is guarded and act as a deterrent against individuals with malicious intent.

Checking the location in case of an alarm

Depending on the service you have selected, we dispatch a patrol unit to check the situation on location in case of an alarm or ask the permission of the contact person of the site before sending a patrol unit.

Minimising potential damage

In case of an actual intrusion, the damage to the sites under technical surveillance is smaller because the alarm and the arrival of a patrol unit shorten the period when a criminal can act undisturbed on the premises.

Peace of mind that help will come in case of an emergency

A panic button can be installed for the protection of employees on sites or buildings with a higher level of risk, which can be used for summoning a patrol unit of Forus in case of an emergency.

Technical surveillance from Forus – an excellent choice for ensuring the security of your company

Technical surveillance is a classical security service. It is the most popular and affordable security service that is suitable for any type of company. Technical surveillance relies on surveillance devices that are connected to Forus’ alarm response centre. After receiving an alarm, our patrol units will check the site if necessary and we will also notify the contact person of the site of the alarm. Technical surveillance solutions enable sending a fire alarm from the AFAS of a higher-risk building straight to the rescue services.

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Technical surveillance from Forus – a suitable service for any client

Full service

Combined service

Information service

An alarm is sent by a device to the alarm response centre
Alarm notification Contact persons are notified of the alarm or you will receive a notification on your smart device
A patrol unit reacts to the alarm
A patrol unit reacts as soon as an alarm reaches our alarm response centre
A patrol unit reacts after the client gives permission following the alarm. A patrol unit is also dispatched if the client is unavailable
We react to the alarm only if requested by the client and the building is in the service area of our patrol unit
Patrol dispatches are included in the price* A dispatch fee is applied in case of dispatches due to false alarms.
Full service
An alarm is sent by a device to the alarm response centre
Alarm notification Contact persons are notified of the alarm or you will receive a notification on your smart device
A patrol unit reacts to the alarm
Patrol dispatches are included in the price* A dispatch fee is applied in case of dispatches due to false alarms.
Combined service
An alarm is sent by a device to the alarm response centre
Alarm notification Contact persons are notified of the alarm or you will receive a notification on your smart device
A patrol unit reacts to the alarm
Patrol dispatches are included in the price* A dispatch fee is applied in case of dispatches due to false alarms.
Information service
An alarm is sent by a device to the alarm response centre
Alarm notification Contact persons are notified of the alarm or you will receive a notification on your smart device
A patrol unit reacts to the alarm
Patrol dispatches are included in the price* A dispatch fee is applied in case of dispatches due to false alarms.

Technical surveillance along with equipment, suitable for small businesses

Forus offers an affordable technical surveillance package with convenient wireless equipment for a monthly fee, suitable for small businesses. If requested, the package can also include maintenance of the equipment, ensuring its good working order at all times.

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Security solution from Forus – full package for security, safety, and access devices and services, with no investment required

Acquiring modern security, safety, and access equipment for your site is necessary for increasing the security of people and protection of the property. The devices should be controlled in a smart and convenient way. However, purchasing such equipment could be very costly. Forus has created a unique solution for security, allowing us to bear the expenses related to acquiring the equipment while you pay an agreed monthly fee that also includes the price of all necessary services.

All in one

Everything necessary for ensuring the safety and security of the entire property included in a monthly fee.

No investment required

No huge purchase costs of devices; we will bear these expenses for you. You will only pay a monthly fee.

Modern

By leaving the big investment to us, you can afford the most up-to-date and convenient system.

Personalised

We will find a solution that is the best fit for your needs. In addition, you as a client of security services will be assigned a personal account manager, who is familiar with the details of your company.

Forwarding an alarm from an automatic fire alarm system to the Emergency Response Centre

The law requires that certain buildings with a high level of risk have an automatic fire alarm system that automatically forwards alarms to the Emergency Response Centre.

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Surveillance equipment installation

Do you need high-quality surveillance equipment? Contact us and we will find the best fit for you and ensure proper installation.

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Maintenance of surveillance equipment

Surveillance equipment needs regular maintenance to function seamlessly. Order maintenance from the experienced specialists of Forus.

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Technical surveillance – frequently asked questions

How is a site monitored with technical surveillance?

For the technical surveillance to function, the necessary devices and sensors must be installed and connected to the Forus alarm response centre. In case of an intrusion, a sensor sends the alarm to our alarm response centre, which either dispatches one of our patrol units to check the site or asks permission to do so from the contact person of the site, depending on the selected service.

In which regions is the technical surveillance service of Forus available?

Our patrol units cover the entire country, except Hiiumaa and smaller islands. Outside larger cities and towns, the reaction time of patrol units could be longer, same as with national emergency services.

Does the monthly fee for technical surveillance include a patrol dispatch fee?

Most of the packages include a patrol dispatch fee according to the valid price list regardless of the reasons for the alarm. In case of a full service from Forus, the monthly package fee includes dispatches that are not caused by negligence when turning the alarm system on or off, doors or windows that are left unlocked, pets if the site does not have pet-proof sensors, etc.

What should I do if I have triggered an alarm accidentally?

Notify our alarm response centre of a false alarm immediately by calling +372 618 1899; they can cancel the alarm and will not dispatch a patrol unit.

Why choose the technical surveillance service of Forus?

  • We are one of the largest security companies in Estonia with decades of experience
  • We have an efficient alarm response centre that processes over 100 million signals per year
  • We have the capability to dispatch patrol units all across Estonia, except for small islands and Hiiumaa.
  • We have a large team of specialists for providing high-quality installation and maintenance services

Get in touch! You will be contacted by our experienced sales specialist.

 

Get in touch! You will be contacted by our experienced sales specialist.

 

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