E-training

Customer service

Mon.–Fri. 9 a.m. – 5 p.m. Closed on Saturdays and Sundays.

Alarms and technical emergencies 24/7

Alarm response centre 

Forus Takso ordering and customer service

When calling from abroad:
+372 612 0000

Direct line:

1200

Forus app customer support

Mon.–Fri. 8.30 a.m. – 5 p.m. Closed on Saturdays and Sundays.

The fastest reply through the Forus app by selecting ‘Customer support’.

Our people

Find the contact information of your account manager or facility manager. In addition, an overview of the heads of different fields of activity and departments as well as the management team of Forus.

Maris Luht Head of Key Account Department and Customer Service
Lilian Sarapuu Business Customer Manager
Reen Berg Business Customer Manager
Guido Ulejev Portfolio Manager of Security Solutions
Remo Reinsalu Head of Facility Management Department
Tarmo Genergard Real Estate Manager
Jan Jürjestaust Real Estate Manager
Ralf Laanisto Real Estate Manager
Karl-Joosep Lüüs Real Estate Manager
Gert Raudsepp Real Estate Manager
Eliise Mikko Real Estate Manager
Janek Sild Real Estate Manager
Diana Tšerkassov Real Estate Manager
Taivo Kutser Head of the Eastern Region
Kalev Ints Head of the Southern and Western Regions
Ahti Kuusk Head of Safety Services Department
Kristo Konks Head of Mobile Services
Priit Pärgmaa Head of Short-term Security Services
Tauri Sepp Head of Aviation Security
Jaanika Veldre Real Estate Sustainability Project Manager
Pille-Riin Tammela Head of Recruitment
Berthe Miller Head of Employee Relations
Berit Väljaots Head of Marketing and Communications
Merje Kärner HR Manager
Tarmo Keskküla Member of the Management Board of Forus Grupp
Merike Mumme Member of the Management Board of Forus Grupp / Chief Financial Officer
Kaimar Karuauk Member of the Management Board of Forus Security
Einar Laagriküll Member of the Management Board of Forus Haldus
Tarvo Priimägi Member of the Management Board of Forus Heakord

Our offices

Our offices are located in larger cities all across Estonia. An appointment must be made to visit our offices.

Headquarters Kadaka tee 63, 12915 Tallinn +372 619 1980
Tartu office Sõbra 54, 50106 Tartu
Rakvere office Võidu 3, 44310 Rakvere
Kuressaare office Pikk 59a, 93815 Kuressaare
Viljandi office Tallinna 19, 71013 Viljandi
Haapsalu office Posti 41a, 90507 Haapsalu
General contact +372 619 1980
Tip line

Send a tip regarding misconduct, fraud, a security incident, or a violation of health and safety rules related to Forus.

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The tip line is not meant for submitting customer complaints or queries.

All services for real estate maintenance, security, safety, and energy efficiency from a single company!

Forus is a unique service provider. We are able to partner with you in every stage of the lifespan of real estate.

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